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China Unicom consolidates new digital infrastructure, and enhances the breadth, depth and precision of its network coverage. We are proactively positioning for an integrated space-ground network to create ubiquitous, intelligent, pervasive, high-speed, efficient and reliable digital pathways.

China Unicom is accelerating the construction of high-speed broadband networks with a refreshed architecture, meticulously crafting premium networks for government and enterprise customers, and continuously promoting an integrated deployment of land, sea and sky networks.

Strengthening Mobile Network Coverage

We continuously promote the construction of mobile networks and continuously deepen the Internet of Things (IoT) featuring the coordinated development of 5G/4G, so as to enhance mobile network coverage and user perception.

Upgrading Broadband Network Capabilities

We are continuously improving network coverage, accelerating the evolution of network architecture, continuously upgrading gigabit capabilities and maintaining industry leadership, actively promoting the pilot deployment of 10-gigabit broadband networks, and serving the high-quality development of the economy and society with superior network capabilities.

Building premium Government and Enterprise Networks

We are continuously promoting the construction of government and enterprise premium networks with ultra-wide coverage, ultra-large bandwidth, ultra-low latency and ultra-high reliability.

China Unicom has seized the opportunities arising from the AI proliferation, focused on promoting the development of the next-generation Internet, and concentrated its efforts on building new computing power infrastructure.

China Unicom continues to strengthen its international infrastructure deployment, building a solid foundation for transforming its international business into a new growth pole for high-quality development.

Strengthening International Network Capabilities

• Submarine cable resource capacity reached 246T.
• Global product PoP capacity reached 450, with interconnections established with over 180 international internet networks, and total international interconnection bandwidth exceeding 6.7 Tbps.
• Our network resources reach 63 countries and regions globally, and mobile roaming services reach 264 countries/regions.

Enhancing the Level of International “Connectivity”

• With Singapore, Japan, Malaysia, Indonesia, Frankfurt, and others as key pivots, the Company gradually constructed a global computing power service network with extensive coverage and flexible allocation.
• Unicom Cloud has been deployed in more than 330 geographical regions globally, with a presence in over 300 data centers.
• Construct high-efficiency and energy-saving intelligent computing centers, and achieve AI intelligent diagnosis and precise power regulation through smart operation platforms to continuously improve energy utilization efficiency.

China Unicom adheres to a customer experience-centric approach, continuously promoting the integration of operations, delivery, support and services, and striving to provide users with higher quality and more efficient communication services.

We have solidly promoted the “Three-Year Action for Mobile Network Quality Improvement”, resulting in significant enhancements in network coverage, capacity and user experience, with the effectiveness of the action continuing to consolidate and manifest.

• The excellent experience rate of voice services increased to 96.95%, and the self-tested satisfaction rate of fixed-line broadband networks continued to rank first in the industry. We organized and carried out special rectification work for potential hazards and faults in the broadband network, with the number of large-scale faults decreasing by 49% year-on-year.
• We continuously expanded and optimized the IP backbone network, with the annual average latency of IPv4 and IPv6 within the network maintaining an industry-leading position

• Driven by business needs, the efficiency of network-wide resource revitalisation and the level of wireless resource utilisation have been significantly enhanced through measures such as network streamlining, and construction via reuse.
• We strive to construct and improve a business-driven full-lifecycle management system for broadband terminal resources. We have promoted a significant increase in the effective utilisation rate of FTTH ports, and continuously optimised the efficiency of overall network resources through the precise implementation of inefficient equipment disposal.

We deeply drive cost reduction, efficiency enhancement, security and low-carbon development via AI and centralised platforms. We empower the digital transformation and upgrading of various industries by creating diversified and innovative products.

China Unicom continues to create integrated smart home solutions and actively expands innovative practises in the field of digital-intelligent life, building a convenient, comfortable and sustainable digital-intelligent life for users.

We are continuously deepening our smart home strategy and are committed to becoming a leading integrated provider of home digitalisation services, creating a wonderful digital life experience of “high-speed connection, intelligent perception and scenario linkage” for users through powerful platforms, diversified products and an open ecosystem.

• Continuously consolidate the “Unicom Smart Home” unified platform. Leveraging the advantages of 5G, gigabit optical networks, and cloudnetwork integration to achieve unified management of home networks, smart devices, and applications, providing a solid foundation for smart home services.
• Focus on core portals and scenario-based solutions. Integrating products and services such as smart security, health monitoring, and home entertainment to provide “terminal + application + service” one-stop smart home solutions, providing users with a richer smart life experience.
• Unicom Whole-house Intelligence creates a more convenient and efficient smart home living experience for users. Using the China Unicom Smart Home app as the portal and large, medium, and small screen terminals as the carriers to innovate a rich variety of smart home applications.

China Unicom has continuously carried out diversified exploration and practise in the field of digital and intelligent living products and services, actively responding to and helping to satisfy the growing demand of the people for a high-quality and intelligent life through the continuous optimisation of product design and user experience.

Cloud-AI Handset/Computers

A brand new cloud AI service featuring high computing power, large storage, and enhanced intelligence launched for public users, which breaks through terminal hardware limitations and seamlessly expands the boundaries of computing power, storage, and AI, providing users with a brand new experience of cloud-based office work, entertainment, and multiple identities anytime and anywhere.

Unicom Cloud Drive

A smart storage service product based on 5G networks that integrates secure storage of massive data, home content sharing, and unlimited-speed data transmission, aiming to satisfy the needs of individual/home users for personal exclusive use, home sharing, cloud backup, and smart terminal storage.

Unicom Security Guardian

An innovative intelligent secure communication product providing users with anti-fraud and anti-harassment alerts and interception services for calls/SMS. Currently, the number of users has exceeded 210 million, and the cumulative number of call interceptions and reminders provided throughout the year has exceeded 5.6 billion, achieving all-round protection.

China Unicom resolutely implements the overall planning and deployment of the Digital China construction, and continues to deepen the profound integration of digital technology with the “Five-in-One” overall development planning of the economy, governance, culture, society, and ecological civilisation. It drives the improvement of quality and efficiency in production methods, the convenience and inclusiveness of lifestyles, and the precision and efficiency of governance methods through digitalisation, networking, and intelligence, contributing China Unicom’s strength to the construction of Digital China.

Adhering to “networking as the foundation, digitalisation for breakthroughs, and intelligence for leaps”, we focus on building competitive advantages in industrial private networks, the Gewu Unilink platform, industrial big data, and the UniAI Wanwu Agent development platform, fully empowering the construction of new industrialisation to achieve deeper and more substantive progress.

• We have created over 5,000 benchmark projects for digital and intelligent factories, developed over 33,000 industrial models, and connected over 13 million units of industrial equipment.
• We have implemented over 34,000 industrial internet projects, with more than 9,000 5G factories established, achieving comprehensive coverage across all 41 industrial categories of the national economy.
• We were awarded two First Prizes of the Science and Technology Award of the China Institute of Communications, and one Second Prize of the Metallurgical Science and Technology Award of the China Iron and Steel Association and The Chinese Society for Metals.

China Unicom continues to upgrade its digital government service capabilities, fortify the digital foundation for government affairs, strengthen data integration and application, upgrade the economic and social intelligent twin system, empower the construction of a China under the rule of law, and promote the upgrading of governance.

Digital Government

We are deeply implementing the “Artificial Intelligence +” and “Data Element ×” actions, and actively serving the digital and intelligent operations of the government.

• We have continuously upgraded the economic and social digital twin system, which has served over 20 ministries and commissions and over 80 local governments, becoming the preferred service provider for the government in the field of economic development monitoring.
• We built the “Labour Connect” smart governance platform to comprehensively assist in reducing burdens and increasing efficiency at the primary level. As the sole technical support unit joining the “Single Form Platform” task force of the National Data Bureau, we supported the deployment and implementation of provincial platforms in more than 10 provinces, including Sichuan, Yunnan, Beijing and Henan.
• We have deeply participated in the preparation of the “National E-government External Network 5G Private Network Access Specifications and Security Requirements” and related specifications, and have deployed more than 100 provincial and municipal government-specific UPFs, representing the fastest rollout among operators.
• We actively participated in the 2025 “Data Element ×” Competition, being the telecommunications operator with the largest number of awards and the widest coverage of fields in this competition. Among our entries, the “Guangdong-Hong Kong-Macao Greater Bay Area Data Special Zone Infrastructure Project” won the first prize in the Urban Governance track.

Smart Cities

We are relying on digital intelligence technology to promote the full-domain digital transformation of cities, facilitate the intelligent innovation of urban governance systems, the intelligent evolution of urban service models, and the intelligent leap of urban economic development, so as to assist in achieving a new urban form of high-quality development.

• Leveraging “digital-intelligence integration, digital-real integration and AI reconstruction” as key drivers, we are developing a core capability architecture comprising “all-domain transformation applications + all-dimensional transformation foundations + all-process transformation ecosystems”.
• Focusing on the six major areas of refined urban governance, reduction of grassroots burdens, integration of industry and city, grassroots governance, urban resilience and safety, and green and liveable cities, we have upgraded 12 self-developed products through intelligence integration and added 6 new self-developed smart city products, reaching a cumulative total of 59 products.

Smart Legal Affairs

Focusing on key areas such as new legal infrastructure, political and legal data security and legal digitalisation, we provide comprehensive full-chain solutions to inject strong digital momentum into the advancement of the rule of law in China.

We are thoroughly implementing the cultural digitalisation strategy, empowering the digital transformation of the cultural tourism industry with innovative technology, developing products and services such as AI Cloud Exhibition and AI Companion Tour for cultural and museum venues, continuously satisfying the growing cultural needs of the people, and disseminating the outstanding achievements of Chinese civilisation.

Smart Transportation

Focusing on key scenarios such as the digital transformation and upgrading of transportation infrastructure, the low-altitude economy and vehicle-road-cloud integration, we are deeply integrating cutting-edge digital technologies such as 5G and artificial intelligence large models, creating an integrated support platform of “computing power-network-data-intelligence”, and continuously empowering the construction of a green, resilient and inclusive modern comprehensive transportation system through technological innovation.

Smart Education

We are actively implementing the strategy of strengthening the country through education, focusing on the integrated deployment of “Cloud, Network, Big Data, Intelligence and Security”, and creating a digital capability system covering all scenarios of education management, teaching, evaluation, service and security, to fully assist the digital transformation and intelligent upgrading of the education industry.

• Strategic cooperation has been entered into with the Ministry of Education, 21 provincial departments of education, 78 municipal education bureaus, and 750 higher education (vocational) institutions.
• We have created more than 1,000 digital intelligence application benchmarks, such as 5G smart campuses and Artificial Intelligence + Education.

Smart Healthcare

Implementing the Healthy China strategy and undertaking the construction of the national medical health + artificial intelligence application base, we have established a full-stack medical AI service capability covering “computing power, data and AI agents” to provide end-to-end technical support for the industry.

• We have established medical-specific computing power resources covering the entire country, providing low-latency and high-security intelligent computing power services to over 2,000 medical administration and medical institutions nationwide in aggregate.
• We have innovatively constructed a medical trusted data space, serving more than 10 leading medical institutions based on medical multimodal data labelling capabilities, and have established the largest medical data centre in the country along with a batch of high-quality data sets for specific diseases.
• We have created a medical agent application marketplace, aggregating and integrating over 100 advanced agents from leading medical AI ecological resources, integrating the first medical-exclusive MCP toolkit, and taking the lead in achieving full coverage of the 29 clinical-related scenarios specified by the National Health Commission.

Guided by Xi Jinping’s Thought on Ecological Civilisation as the fundamental compliance and action guide, we continuously strengthen the deep integration of digital technology with river and lake governance and ecological environmental protection, enhance the effectiveness of ecological environmental governance, and assist in the construction of a green and intelligent digital ecological civilisation.

China Unicom has systematically forged core digital and intelligent capabilities such as cloud, large models, the Internet of Things (IoT) and network security, continuously breaking through core technical bottlenecks and improving its platform service system to provide comprehensive and high-quality digital and intelligent support for the digital transformation of various industries.

Unicom Cloud

We are comprehensively consolidating intelligent computing infrastructure, breaking through core technological barriers, deepening industry scenario applications, and joining hands with all sectors of the industry to cultivate new quality productive forces and co-create a new ecosystem for the integration of the digital and real economies.

• General computing power has achieved full coverage of “one pool per city”, and intelligent computing power has established a tiered deployment of ultra-large-scale, regional-level and localised intelligent computing nodes.
• Building proprietary core capabilities, Unicom Cloud’s self-developed container CSK engine was selected for the first batch of the 2025 Beijing Catalogue of Major Technical Equipment (First Unit/Set). The “Unicom Xingluo” computing power allocation platform 2.0 achieved core capabilities such as second-level task-based allocation for training and inference, taking the lead in connecting to the national integrated computing power network.
• We have constructed a leading qualification system, with the number of Trusted Cloud qualifications ranking in the first tier of the industry. We were selected as a member unit and expert of the special committee of the “AI Cloud MSP Technical Service Laboratory”, and won multiple “Second Diversity Computing Power Typical Case” awards.
• Deeply serving the construction of local digital economies and the intelligent transformation of industries, it has served the construction of over 180 provincial and municipal government clouds and the digital and intelligent transformation of nearly 400,000 enterprise customers.

Unicom UniAI MaaS and Wanwu Intelligent Agent Platform

We have continuously upgraded the “Inclusive and Instant” UniAI MaaS platform, providing more than 140 industry mainstream models. We launched the first open-source agent platform among central state-owned enterprises – the UniAI Wanwu Agent Platform, providing a full suite of tools such as model management, knowledge base construction and workflow orchestration, supporting over 10,000 developers in zero-code, low-threshold and high-efficiency application development.

• The platform focuses on high-value scenarios, creating 40 industry models and intelligent applications, and has served the digital and intelligent upgrades of over a hundred customers.
• We have fully undertaken the construction and operation of two national artificial intelligence application pilot bases, namely precision diagnosis and treatment and drug R&D in the medical field, and mobile terminals in the consumer field. The intelligent quality control assisted diagnosis and treatment for medical imaging and laboratory reports was selected for the “First Batch of Artificial Intelligence Strategic High-Value Scenarios of Central Enterprises”.

China Unicom Gewu Unilink Industrial Internet Platform

The Gewu Unilink industrial internet platform has continued to consolidate its leading technical strength and cross-industry empowerment value, having been awarded the title of “Cross-industry and Cross-domain Industrial Internet Platform” by the Ministry of Industry and Information Technology for three consecutive years, becoming the first and only national-level industrial internet platform of a carrier to maintain a Grade A rating for two consecutive years.

• Supporting the flexible and efficient connection of massive manufacturing resources, the convergence and integration of industrial data, intelligent modeling and analysis, and the agile development and operation of industrial applications, to achieve ubiquitous connectivity, elastic supply, and efficient allocation of manufacturing resources, and breaking through key technologies for the integration of industrial digital intelligence and physical systems, it was awarded the First Prize of the 2025 Science and Technology Award by the China Institute of Communications.
• We have accumulated a total of 33,000 industrial models such as R&D simulation, industrial mechanism and data algorithms, and connected over 13 million units of industrial equipment.

“Mogong” Security Operations Service Platform

China Unicom’s “Mogong” security operations service platform explores the empowerment of the network security field by “AI + Agents”. With the integrated security operations system of “components + platform + services” as its core, it deeply integrates AI with cloudnetwork resources, focuses on the construction of agents for security operations scenarios, and achieves intelligent upgrades and capability leaps of the platform.

• We have formed an AI agent matrix covering over 20 scenarios, supporting more than 80 MCP tools.
• Shortlisted for the Recommended Catalogue of Scientific and Technological Innovation Achievements of Central Enterprises (2024 Edition), won the 2025 First Prize for Science and Technology of the China Institute of Communications, and was selected for the “Second Batch of the 2025 Beijing Catalogue of the First Unit (Set) of Major Technical Equipment”.

China Unicom implements the relevant requirements of the SASAC of the State Council regarding the brands of central enterprises, comprehensively strengthens brand building, enhances brand value, creates outstanding brands, highlights the essence of innovation, shapes a distinct brand image and expands international influence.

• In 2025, “China Unicom” was awarded as an outstanding brand in the second batch of creation achievements of the Central Enterprise Brand Leading Action by the SASAC of the State Council.
• The UniAI Brand Value AI Large Model was released at the Brand Building Parallel Forum of the 8th China Enterprise Forum.
• We showcased the UniCom brand at the world’s largest and most influential industry events, including the Mobile World Congress (MWC) and the Gulf Information Technology Exhibition (GITEX), to continuously enhance the international influence of Chinese brands.
• The achievement of “Driving Brand Value Enhancement through AI Innovation Capabilities to Build an Outstanding Brand” was awarded the Second Prize of the 22nd (2025) Excellent Achievements in Modernisation of Enterprise Management in the Information and Communication Industry.
• Unicom WO Pai and Unicom Cloud were awarded as excellent brands in the second batch of creation achievements of the Central Enterprise Brand Leadership Action by the SASAC of the State Council.
• China Unicom WO Pai’s “Classmate, Don’t Panic” and “He Xiang He Xiang, Good Luck in the Postgraduate Entrance Examination” projects, and China Unicom Smart Home’s “Master Tian’s ‘Smart’ Home Secrets” project were awarded the “Micro-drama Marketing Gold Award”, “Content Marketing Annual Case Award” and “IP Marketing Silver Award” at the Great Wall Awards of the 32nd China International Advertising Festival.
• The “High-quality Development in Unicom” event was incorporated into the “High-quality Development in China” series of activities by the Cyberspace Administration of China and was awarded as an outstanding public relations case of the year, demonstrating China Unicom’s contributions to the construction of Cyber Superpower and Digital China, as well as the Belt and Road Initiative and universal telecommunications services.

China Unicom accelerates its deployment for strategic emerging industries and future industries, actively builds a high-level source of original technology, continuously improves an open and cooperative innovation ecosystem, optimises scientific and technological innovation systems and mechanisms, continuously stimulates internal vitality, and injects strong scientific and technological momentum into high-quality development.

China Unicom establishes a technological innovation system, which is led by the Technological Innovation Leading Group, with technical oversight by the Science and Technology Committee, specific responsibility held by the Technological Innovation Department, and research and development work carried out by various technological innovation entities.

China Unicom has strengthened the deep integration of artificial intelligence with the Company’s production, operation and management, so as to consolidate its advantages in centralised operation and establish a benchmark for the digital transformation of central enterprises.

Deep Application of AI to Improve Quality and Efficiency

We are continuously embedding digital intelligence technologies such as artificial intelligence into key workflows of production and operations, to form a batch of lighthouse applications with high economic benefits, strong platform effects and fast value accretion.

• AI-assisted recovery of arrears exceeded RMB280 million, the intelligent clearance amount exceeded RMB34.6 billion, and the AI coverage rate for real-name registration inspection reached 94%.
• We innovatively launched office AI agents, covering a cumulative total of 280,000 employees, promoting the addition of over 15,100 new scenarios for digital employees, with the total number of scenarios exceeding 21,300, and the proportion of intelligent scenarios reaching 81.95%, significantly enhancing office efficiency.

Iterative Upgrading of Digital and Intelligent Capabilities

We have upgraded the digital intelligence capability architecture of “one cloud base, five central control platforms, five middle platforms, five major APPs and N scenarios” to agilely empower business development.

• The five major APPs have become the primary channels for customers and the front line to handle business efficiently. The monthly active users of the Unicom APP exceeded 110 million, with full compatibility with HarmonyOS.
• The five major operating platforms and middle-platform capabilities collaborated efficiently, ensuring that 41 sets of core systems achieved nationwide version releases with “zero downtime”, and the new paperless architecture has been fully switched over across 31 provincial branches.
• We have accelerated the comprehensive migration of internal applications to the cloud, with the system cloudification rate reaching 100%, the proportion of independent research and development in core systems increasing to 50%, and the system availability rate remaining above 99.9%.
• The total data scale of the big data platform has exceeded 700 PB, and the intelligent middle-platform has completed its upgrade, strengthening AI-native application development and data intelligent labelling capabilities.
• We completed multiple digital intelligence pilot projects of the SASAC of the State Council with high quality, actively participated in research on key topics, achieved significant results in fields such as intelligent supervision models which have been promoted.

China Unicom continues to deepen digital governance, enhance governance levels, and create a benchmark for digital governance in the information and communications industry.

Implementation of the “Top 100 Projects” for Strategic Emerging Industries

Five key projects were successfully selected for the State-owned Assets Supervision and Administration Commission of the State Council’s “Top 100 Projects”, with the number of selections ranking tied for first place among central enterprises. Meanwhile, the Company has adopted a forward-looking deployment by adding five new internal key projects in reserve across critical fields such as new industrialisation, cloud services, and large models, forming a “5+5” tiered strategic deployment.

Accelerating the Development of the Source of Original Technologies

We strengthen basic innovation and application innovation in network technology, data technology, and intelligent technology, break through the bottlenecks in the supply of original technologies, and accelerate the aggregation and optimized allocation of innovation elements across the entire industry.

Forward-looking Deployment for Future Industries

We are proactively preparing for future industries such as computing power networks, quantum technology and space-air-ground integrated networks, consolidating the digital foundation through independent innovation, and empowering the intelligent transformation of various industries.

• Next-generation Internet: We completed the world’s longest-distance 1,500 km hybrid training trial on heterogeneous chips for large models, with equivalent computing power reaching over 95% of a single-chip single-cluster, providing an important practical foundation for the development of intelligent computing networks.
• Next-generation optical networks: We completed the construction of the first air-fibre integrated high-precision time synchronisation experimental network, and promoted the research, development and application of quantum technology, launching quantum-resistant secure mobile phones and the “Quantum+” secure encryption product series.
• 6G: We successfully developed millimetre-wave indoor micro base stations with a high localisation rate, achieving autonomy in key chips and protocol stacks, and facilitating independent breakthroughs in millimetre-wave technology.
• Satellite Internet: We were approved for the Beijing 6G Space-Air-Ground Integrated Laboratory, obtained satellite communication operation permits, and collaborated on the launch of multiple low-earth orbit (LEO) satellites, one of which is the first LEO satellite in China with narrowband Internet of Things (IoT) communication capabilities.
• Quantum Information: We developed the industry’s first “integrated communication and encryption” quantum private line convergence equipment and quantum-resistant secure mobile phones, and constructed infrastructure such as the Beijing-Xiongan quantum channel and quantum key service platform.

As the leader of the modern industrial chain for network security, China Unicom unswervingly implements the holistic approach to national security and strives to serve as the “supporter, leader and organiser” of industrial development.

Taking independent innovation as the core support, we are strengthening key technological breakthroughs and product innovation in reliability and security, and establishing an all-scenario network security product system covering cloud-network-terminal-data integration, including security operation platforms and quantum-resistant terminals.

• The self-developed Unicom Cloud localised container engine CSK Turbo and the UniAI network security large model were successfully selected for the “Beijing First Unit (Set) of Major Technical Equipment Catalogue”.
• The number of ITU international cybersecurity standards we have led is industry-leading.
• We collaborated with partners such as the University of Electronic Science and Technology of China to develop UniYAK, a fully domestically produced programming language, to resolve the “bottleneck” issues of basic programming languages. The achievements were awarded the First Prize of the Science and Technology Award of the China Institute of Communications.

We fully leverage the leading role of integration and mobilisation, and innovatively create a new work paradigm of “five-chain integration” comprising the “technology innovation chain, security capability chain, value creation chain, industry-investment synergy chain and ecosystem aggregation chain”.

• We convened the 2025 annual council meeting of the China Cybersecurity Industry Innovation and Development Alliance, recruiting more than 60 vice-chairman and council member units.
• The approval of the first batch of national-level industrial intellectual property operation centres, being the first and only national-level intellectual property operation centre in the field of cyber security.
• We have deeply participated in important activities such as Cybersecurity Week and the World Internet Conference.

China Unicom has deeply implemented the national rural revitalisation strategy and formulated implementation plans for rural revitalisation. Centring on fields such as network construction, industrial empowerment, rural governance, livelihood services and ecological co-construction, the Company has promoted digital village construction, injecting strong digital and intelligent momentum into comprehensive rural revitalisation.

Establishing a Rural Revitalisation System

We have formulated the “China Unicom 2025 Key Points for Assisting Rural Revitalisation”, focusing on industrial revitalisation, talent revitalisation, cultural revitalisation, ecological revitalisation and organisational revitalisation, to continuously create a new paradigm for the comprehensive rural revitalisation.

Supporting the High-quality Economic and Social Development of Designated Assistance Areas

The targeted assistance for Guyuan, Kangbao, Ceheng, Raohe and other regions has continued to deepen in fields such as industry, digital, consumption, talent and people’s livelihood, achieving significant results. We have trained 55,900 grassroots cadres and talents, purchased and helped sell RMB437 million of agricultural products from areas lifted out of poverty, and assisted the targeted assistance areas in consolidating the poverty alleviation achievements of the “Two No Worries and Three Guarantees” and promoting the five major rural revitalisations.

Boosting the Accelerated Development of the Tibet Region

We have deeply carried out project, talent, network and employment assistance to Tibet, making active contributions to bolstering the economic development, social stability and ethnic unity of Tibet.

• We have allocated Tibet assistance funds of RMB26.5 million to Geji County, the support recipient, and implemented nine new Tibet assistance projects to assist Geji County in continuously securing and improving people’s livelihood, promoting interaction, exchange and integration among various ethnic groups, and advancing digital construction.

Our 5G networks and fibre-optic broadband have accelerated deep coverage into rural areas, with the penetration rate of “same network, same speed” in urban and rural areas further increasing. We are also continuing to deploy capabilities such as low-altitude intelligent integrated networks, direct-to-satellite services, and the integrated application of 5G-A and AINet.

• We have solidly carried out the “Broadband Border” construction, actively participated in the construction of universal telecommunications services, vigorously constructed fibre-optic broadband and mobile networks in border areas and remote rural areas, and continuously improved telecommunication network coverage.
• Continuous 5G coverage has been achieved in areas at or above the township level, with 5G networks available in all border counties nationwide. The mobile network coverage rate for township sites reached 100%, the mobile network coverage rate for administrative villages reached 99%, and the 5G coverage rate for administrative villages reached 87%, a year-on-year increase of 5 percentage points.

Using the China Unicom Smart Home platform as the foundation and aggregating the digital-intelligent life ecosystem including hardware, applications and content, we provide rural families and individuals with digital-intelligent services for rural areas featuring smart connectivity, smart enjoyment, smart security and smart health. We have served 35.561 million rural families, striving to bridge the digital divide.

• We have innovatively developed the “UniBOX Tongtong” product, which enables intelligent voice control through an AI assistant, providing smart services that integrate ten major functions including television, security, entertainment, Q&A, health, video communication and entitlements.
• Service channels have continuously extended their coverage to more remote areas, with rural channels reaching 57,000, providing more preferential tariff policies for 22,000 townships.
• On the basis of increasing investment in rural network construction, let the public “afford and make good use of” the network, and exclusive preferential tariff measures were precisely launched to reduce user expenditures.

Using AI as the technological engine to deeply empower the upgrading of the agricultural industry and construct a digital and intelligent technological system covering the entire agricultural product industry chain, with more than 2,500 demonstration projects implemented in major grain-producing areas and special agricultural belts.

• Leveraging the advantages of capabilities such as 5G, big data, and IoT sensing, and using AI as the technological engine, to construct a full-industry chain digital and intelligent technology system covering the “cultivation and breeding, production and processing, marketing, and traceability” of agricultural products, deeply empowering industrial upgrading.
• Actively serve and integrate into local economic and social development, continuously serve the digital intelligence needs of the collective economy, strengthen the joint construction and income increase of the collective economy, and innovatively carry out collective economic cooperation with 38,000 administrative villages.

China Unicom deepens the integrated innovation of digital technologies, promoting the upgrade of rural production methods, the innovation of governance models, and the improvement of lifestyles.

• Continuously upgrade the capabilities of the “Unicom Digital Village” platform, improve the rural smart governance system, enhance the level of intelligence in village-level affairs management, and create nearly 100 digital applications shared across the entire platform, assisting the “agriculture, rural areas, and farmers” in achieving “cloud-based” production, “online” sales, “online” living, and “AI” governance.
• Integrating diverse internal and external ecosystems, the Group continued to deepen smart governance services at the town and village levels, and integrated AI capabilities to develop applications such as the village committee AI assistant to assist management personnel in handling complex village affairs.

Continuously carry out training projects such as digital village officials and professional streaming farmers, jointly establish science and technology backyards, expand the teams of agricultural science and technology talents and high-skilled rural talents, empower the development of new industries and new business formats such as high-quality e-commerce and the integration of agriculture, culture and tourism, and assist farmers in increasing their income and becoming prosperous.

• Build a team of experts integrating government, industry, academia, research, and application, and actively participate in various tasks such as rural talent cultivation and the construction of Science and Technology Backyards.
• With the goal of “training one digital village official per village and cultivating one agriculture-related anchor per village”, it has organised thematic training sessions covering nearly 4 million person-times in aggregate, conducted over 200 large-scale live-streaming public welfare activities to assist farmers, and helped trainees create over 400 accounts with “100,000+” followers.
• Fully leverage the role of Science and Technology Backyards to facilitate the application of agricultural scientific and technological achievements, with 4 Science and Technology Backyards approved as demonstration sites and 15 Science and Technology Backyards established, reaching a cumulative total of 38.

China Unicom resolutely implements the national major regional strategies and regional coordinated development strategies, and has formulated and issued the “Implementation Plan for Serving the New Era, Optimizing the Regional Open Deployment, and Promoting the Expansion of High-level Opening-up to the Outside World” to help enhance the level of regional coordinated opening-up.

China Unicom has deeply aligned with major regional strategies, accelerating the construction of high-computing power and green data center clusters as well as low-latency and high-reliability computing power networks in key regions such as the Beijing-Tianjin-Hebei region, the Yangtze River Delta, and the Guangdong-Hong Kong-Macao Greater Bay Area, so as to fortify the foundation of the digital economy.

• Accelerate the construction of the Beijing-Tianjin-Hebei intelligent computing network. Upon completion, the China Unicom Beijing-Tianjin-Hebei Digital Technology Industrial Park will provide powerful intelligent computing support for various fields such as intelligent manufacturing, smart cities, medical health, financial services, and education.
• Accelerate the construction of the Yangtze River Delta integrated computing power network. Two major intelligent computing centers have been constructed to high standards in Nanjing and Wuxi, establishing a solid foundation for diversified and heterogeneous computing power. Accelerate the construction of the China Unicom Yangtze River Delta (Wuhu) Intelligent Computing Center, where Phase I has provided 792 racks, and Phase II is expected to reach a total of 8,750 racks by the end of 2026.

China Unicom has strengthened cross-regional resource synergy and capability complementarity among the eastern, central, and western regions, consolidating the foundation of digital infrastructure in the western region, empowering industrial transformation and upgrading in the northeastern region, supporting the enhancement of hub functions in the central region, and leading innovative application demonstrations in the eastern region, thereby helping to narrow the regional “digital divide” and forming a regional economic landscape characterised by complementary advantages and high-quality development.

Fujian-Ningxia Collaboration

Promote the construction of the Minning Green Electricity Digital Intelligence Application Industrial Park with high standards. Constructing a core architecture of “dual centers, one network, and integration” to promote the deep transformation of Fujian and Ningxia from “one-way assistance” towards “industrial synergy, resource complementarity, and common development”, injecting strong momentum into regional coordinated development.

Construction of Hainan Free Trade Port

The Company took the lead in achieving 5G network coverage across the entire province; launched “Double 10Gbps” application pilots in areas such as Boao, Sanya, and 13 key industrial parks of the Free Trade Port; participated in the construction of SEA-H2X and ALC international submarine cables, constructed the Haikou International Communication Gateway, established a top-tier international intelligent computing center in the core urban area of Haikou, and developed a “trinity” international communication infrastructure capability with global reach.

China Unicom joins hands with partners to jointly promote the integration of computing and network, the integration of data and intelligence, and the integration of digital and real economies, co-creating a new integrated ecosystem of AI infrastructure, AI technology, and AI industry, leading industrial transformation and upgrading with technological innovation practises, and jointly composing a new chapter of high-quality development.

We improve the full life-cycle management system for strategic cooperation, continuously enhance the quality and effectiveness of cooperation, and provide solid support for cultivating new quality productive forces. Strengthen the digital management of strategic cooperation, and establish and improve a strategic cooperation digital management platform covering the entire process of “introduction, signing, and operation” of strategic cooperation, so as to achieve full-link closed-loop management from cooperation intention and agreement signing to project execution and effectiveness evaluation. Comprehensively deepen strategic cooperation, coordinate with strategic investors and strategic partners, continuously expand cooperation fields, elevate cooperation levels, and enlarge cooperation outcomes, while innovatively exploring more emerging business formats with the potential for tens of millions of incremental users and tens of billions in revenue growth.

We strengthen high-level cooperation in the technological innovation ecosystem and actively promote the development of an international technological ecosystem. Collaborated with national laboratories and leading universities to jointly establish 10 group-level scientific and technological innovation cooperation carriers; carried out core technology research and engineering construction in areas such as artificial intelligence, wide-area intelligent computing networks, and the Guangdong-Hong Kong-Macao Greater Bay Area computing power private network with Pujiang, Zijinshan, and Pengcheng laboratories respectively, achieving the interconnection and integration of major computing power nodes in the Greater Bay Area.

International influence of scientific and technological innovation has significantly increased. At the MWC Barcelona 2025, the projects “5G-A Native Private Network Solution Creates the World’s Largest Smart Dark Factory” and “5G-A Low-Altitude Intelligent Connectivity Innovation Solution Empowers the Construction of Urban Smart Blood Stations” won three GSMA Global Mobile Awards (GLOMO Awards); the project “Space-Air-Ground Integrated Technology Supports Emergency Communication Services” won the Champion Award in the WSIS ICT Information and Communication Infrastructure category, which is the highest-level award won by a Chinese operator in this selection.

China Unicom closely follows the development direction of strategic emerging industries and future industries, promoting the complementarity of multi-party resource advantages and value co-creation.

• Organized the China Unicom Partners Conference. The year 2025 featured the theme of “Advancing with the Real Economy, Co-creating a New Integrated Ecosystem”, where innovative achievements were released at the conference, including new breakthroughs in the Computing Power Artificial Intelligence Network (AINet), AI Select Unicom Cloud, Cloud-AI Innovation Open Platform, and the Network Security Base Large-scale Device. The number of visitors exceeded 13,000, and more than 8,600 people participated in the interaction.
• Build an ecological alliance. Continuously strengthen the 5G application innovation alliance as an ecological carrier, aggregating over 4,500 partners; open up privilege ecological cooperation and establish a privilege supermarket, enabling customers to easily enjoy high-quality privileges. Has joined hands with over 150 leading privilege partners to jointly serve hundreds of millions of privilege users.
• Deepen the “Joint Chain Action” to create a national-level cybersecurity industry exchange and promotion platform, a supply-demand matching platform, and an achievement commercialisation platform. Create industry value co-creation platforms relying on “Mogong”, “Security Hub” and others, covering over 230 products and serving over 27,000 customers, resolving the challenge of security product interoperability. The China Unicom Partners Conference Cybersecurity Joint Chain Action Ecological Forum was convened, where the China Unicom Cybersecurity Base was grandly launched, and the top ten innovation achievements of the China Cybersecurity Industry Innovation Alliance were released, focusing on fields such as basic security, digital intelligence security, and business security.

China Unicom focuses on its primary responsibilities and core businesses, promotes production through investment and achieves synergy between production and investment, more effectively empowering and leading breakthroughs in key core technologies, commercialisation of achievements and large-scale applications, enhancing the leadership and control of the industrial chain and supply chain, and constructing a new pattern of an integrated innovation ecosystem of production and investment.

Participating in the contribution to the Central Enterprise Strategic Emerging Industry Fund initiated and established by the SASAC of the State Council, as well as the Chengtong Science and Technology Innovation Fund initiated and established by China Chengtong. On one hand, implements national strategies, it acts as long-term capital and patient capital, cultivates new quality productive forces, and assists in the development of strategic emerging industries; on the other hand, it broadens the industrial cooperation ecosystem, obtains more resource support in areas such as frontier innovation deployment, industry-finance integration, and addressing “bottleneck” weaknesses, and deeply empowers the enhancement of core industrial competitiveness.

China Unicom actively fulfils its social responsibilities, engages in charitable and voluntary work, and is committed to bridging the digital divide. Deeply integrating into family and community scenarios, the Company uses digital services to create a more caring, equitable and convenient digital lifestyle.

China Unicom has always regarded volunteer services and public welfare actions as the core expression of fulfilling its social responsibilities, conveying the warmth of Unicom through practical actions and spreading positive power.

Actively delivering Unicom’s warmth through voluntary services

We strengthen the systematic construction of volunteer services, extensively establish “Lei Feng Volunteer Service Stations” and “Smart Elderly Assistance Experience Centers” in business outlets nationwide, and actively establish cooperative relationships externally with government departments, community agencies, and public welfare organizations. Utilize omni-media methods to widely disseminate Unicom’s volunteer stories, and consolidate positive social energy that strives for excellence and goodness.

China Unicom has always integrated the mission of technology for the people and services for the benefit of the people into the lifeblood of corporate development, striving to ensure that every user can integrate into the digital era equally, conveniently, and with dignity.

Carry out actions to support the elderly and the disabled

Continuously carry out in-depth aging-friendly and accessibility optimization for self-owned applications, and strive to resolve operational difficulties for elderly users and the visually impaired group. Focusing on the needs of hearing-impaired individuals, the Group innovatively launched the Hearing King Card (Public Welfare Upgrade Version) equipped with the AI “Warm Translator”, achieving two-way real-time conversion between voice and text. In 2025, the project has provided barrier-free calling services for over 715,000 hearing-impaired individuals.

Provision of priority care and attentive services

Adhering to the original intention of service, offline business outlets were developed into frontline caring stations for serving special groups. In 2025, self-operated business outlets nationwide have fully implemented priority services for the elderly and persons with disabilities, with care channels established in over 5,300 stores. More than 7,500 smart elderly assistance experience centres and over 8,600 smart care stations have been officially established nationwide, equipped with elderly assistance facilities such as reading glasses, and elderly assistance training has been completed for over 50,000 business personnel.

China Unicom has deeply cultivated the two major living scenarios of home and community, forging a professional service team on one hand, and expanding the smart service ecosystem on the other, to build safe, convenient, and warm modern communities with the power of digital technology.

Safeguarding the digital happiness of families

With a high-quality team of smart home engineers at its core, the Company comprehensively deepened four service commitments, including “compensation for delays” and “overnight repair”, and strove to build the “China Unicom Smart Home • Happiness to Home” service brand. Throughout the year, it provided high-quality whole-house optical broadband services to over 17.2 million users and conducted 7.82 million free on-site inspections, with the customer satisfaction rate for broadband services reaching as high as 99.8% for the year.

Illuminating Smart Community Life

Deeply integrate innovative technologies such as 5G, AI, and the Internet of Things into all scenarios of community governance and services, and build a digital community service system of “technology empowerment + ecological synergy”.

• With the smart community platform as the core, integrating functions such as event reporting, cultural and entertainment activities, and public opinion collection, and linking resources such as government affairs and medical care to create an online portal for the “15-minute life service circle”, it has provided over 40,000 precise services to a cumulative total of 24.62 million households.
• Build a solid all-time and all-domain digital security defense line, and promote solutions such as smart access control and AI monitoring in 80,000 residential communities to achieve precise early warning and rapid response of risks such as objects falling from heights and fire hazards.

Restructure the service operation mechanism and experience management system to strengthen the service foundation from the source. Establish an end-to-end closed loop from complaint handling to product verification, making high-quality services perceptible, transparent, and trustworthy.

Systematically reconstruct service operation mechanisms and full-process standards, innovatively launch warm brand activities, proactively listen and respond to customer demands, and effectively enhance service quality and customer reputation.

Optimise service operation mechanisms

Deeply carry out special activities such as “General Manager’s Practical Work” to ensure that comprehensive customer satisfaction remains superior to the industry. Construct an agile governance system with “Super Work Order” as the carrier to achieve closed-loop management from problem classification and root cause analysis to rectification and verification. Meanwhile, the Group has comprehensively upgraded the whole-process service standard and specification system covering public, government and enterprise customers, and continuously promoted the improvement of key indicators.

Deepening service experience management

Upgrade and carry out special activities such as “China Unicom Customer Day” and “I Do Practical Work for the People” to enhance customer service experience and build a high-quality service reputation.

• Revitalise and upgrade “China Unicom Customer Day”. The Company refreshed and upgraded the “China Unicom Customer Day” to build emotional connections through diversified privileges and interactive activities. In 2025, a total of over 3,200 online and offline activities were held, reaching 6.374 million person-times.

• Organising the practical activities for people. Deeply implement the national strategy of “actively responding to ageing population”, innovatively launch the “Silver Age Exclusive” service plan, and jointly initiate special science education actions with multiple parties, conducting 68,000 elderly assistance activities throughout the year, covering 890,000 person-times.
• Proactively promote to enhance customer perception. Integrating festive seasons, and social trends, focus on smart services and network assurance to promote China Unicom’s premium network, premium products, and premium services. In 2025, 8,689 press releases, videos, posters, infographics, etc. were created, featured in 1,319 core media reports; original works were honoured with 5 ministerial-level awards and 10 departmental-level awards.

Establish an integrated customer service system ranging from intelligent services to closed-loop guarantees, ensuring that customer demands are responded to and resolved efficiently and transparently, and continuously enhancing service reliability and customer trust.

China Unicom insists on placing talent development at the core of its strategy, continuously focuses on the professional growth of employees, respects and protects the legitimate rights and interests of every employee, values and earnestly listens to the opinions and suggestions of employees, creates a safe, inclusive, and positive working environment, assists employees in realising professional value and personal growth, shares the fruits of corporate development, and jointly creates an efficient and happy work experience.

Creating a Favourable Employment Environment

Adhere to the principles of fairness, openness, and impartiality, strictly regulate the entire recruitment process, and ensure that recruitment information is open and transparent; strictly prohibit the publication of employment information containing discriminatory clauses related to ethnicity, gender, household registration, age, etc., that violate national regulations; eliminate the publication of illegal employment information such as false and fraudulent information; resolutely prohibit the use of child labour and forced labour; ensure the fair recruitment of candidates; and actively create a favourable employment environment.

• Strictly implement the laws and regulations such as the “Labour Law of the People’s Republic of China” and the “Labour Contract Law of the People’s Republic of China”, comprehensively strengthen labour employment management, and standardise various forms of employment.
• The Company consistently adheres to the principles of equality, voluntariness, and consensus through consultation, ensuring a 100% signing rate of employment contracts with its employees.
• In the process of terminating labour contracts, relevant national policy requirements shall be strictly implemented to protect employees' basic rights.
• Strictly implement the relevant requirements of the “Provisions on the Prohibition of Using Child Labour”, prohibit the use of child labour, prohibit forced labour, and clarify the age requirements for job applicants in accordance with the recruitment management measures. During the reporting period, there were no incidents of child labour, forced labour, or employee abuse. If any such cases are identified, they will be handled in accordance with laws and regulations, and corresponding remedial measures will be taken.
• Formulate an employee diversity policy and adopt strict inspection and control procedures during the recruitment and promotion processes to prohibit discriminatory policies regarding ethnicity, gender, age, etc., ensuring that the recruitment and selection of all personnel are conducted in accordance with standardised procedures to attract more talents with diverse backgrounds and create a diverse, inclusive, and mutually respectful working environment.

Providing Comprehensive Employee Protection

Continuously improve the remuneration and benefits management mechanism, and formulate the “Opinions of China Unicom on Further Strengthening Remuneration Incentives for Scientific and Technological Talents” and the “Certain Supporting Policies of China Unicom on Remuneration Incentives for Skilled Talents”, etc., to encourage talent growth and innovative development.

The Company has established a comprehensive welfare and protection system for its employees, providing various benefits such as social insurance (pension, medical insurance, work-related injury insurance, unemployment insurance, and maternity insurance), housing provident fund, enterprise annuity, and supplementary medical insurance. The social insurance coverage rate has reached 100%, fully protecting the daily life and work needs of employees. Formulated the “Guiding Opinions on Strengthening the Construction of the Employee Medical Security System” to establish a “three-pillar” medical security system framework; reasonably arranged employee working hours and rest periods to safeguard employees’ rights to rest and leave; established a corporate annuity system and made corporate annuity contributions for employees to effectively protect the benefits of retirees and enhance employees’ sense of gain, happiness, and security.

China Unicom continues to improve the democratic management system with the employees’ representative congress as the basic form, and strengthens the long-term mechanism for normalised consultation and joint mechanism construction. By establishing multi-level communication platforms and broadening channels for employee participation, we continuously strengthen the sense of a community of shared interests and a community of shared destiny between the enterprise and its employees, effectively safeguarding employees’ rights to information, participation, expression, and supervision.

Promoting participation in management

Continuously deepen the democratic management system for the disclosure of corporate affairs with the employee representative congress as the basic form, and exercise the rights of deliberation and suggestion, deliberation and approval, election, as well as democratic appraisal and supervision in accordance with laws and regulations. More than 620 sessions of workers’ congresses at various levels were convened in a standardized manner throughout the year, with more than 1,750 items of various types deliberated, more than 3,000 proposals of various types collected, and 83 proposals from workers’ representatives at the Group level accepted.

Deepen the construction of the system for openness in corporate affairs and democratic management, carry out in-depth thematic class meetings under the theme of “Everyone has a clear account in their heart”, and convene over 520 corporate affairs openness briefings at all levels, with over 2,800 items disclosed. Grassroots responsibility units held over 55,000 theme-based class meetings on “transparent accounts”, further stimulating the vitality and creativity of grassroots units.

Smoothen channels for needs

Through various channels such as “General Manager Online”, members of the leadership teams at all levels and the main persons in charge of relevant professional lines have extensively listened to the suggestions and advice from employees. More than 530 general manager online activities were conducted throughout the year, with over 190,000 participants, driving a problem resolution rate of over 90%, resolving the urgent needs and concerns of employees from the source, and assisting in the construction of harmonious labour relations.

Mediation of labour disputes

We have continuously strengthened the construction of grassroots labour dispute mediation organisations and established mediation institutions covering prefecture-level branches. Employees may submit mediation applications to local labour dispute mediation committees. The mediation committees mediate conflicts between both parties to a labour dispute in accordance with relevant laws and regulations. A total of 42 labour disputes were handled through mediation by labour dispute mediation organisations and the direct participation of the Group’s labour union.

China Unicom attaches great importance to talent development, systematically constructing a multi-level and comprehensive talent cultivation system, continuously strengthening the construction of talent teams and capability enhancement, and creating a community of interests and values where the enterprise and talents grow and develop together by optimising growth paths and improving cultivation mechanisms, so as to cultivate a solid core force for the sustainable, healthy, and high-quality development of the enterprise.

Facilitating Talent Development

Implement the “1+3” institutional system led by the “Implementation Opinions of China Unicom on Strengthening the Enterprise through Talents”, strengthen the three teams of management talents, professional and technical talents, and skilled talents, and continue to ensure the implementation of basic human resources institutional systems such as position management, promotion incentives, and performance management, so as to provide a favourable development atmosphere for employees.

• Deeply implement the “China Unicom Position Management Measures” to promote the achievement of person-post matching for all employees.
• Deeply implement the “Guiding Opinions on the Implementation of China Unicom’s Employee Promotion and Incentive System”, and establish a multi-dimensional and comprehensive promotion and incentive system covering all employees.
• Deeply implement the “Guiding Opinions on the Implementation of China Unicom’s Unified Employee Performance Management System” to achieve performance appraisal coverage for all employees.
• Always regarding talent as the primary resource, the Group has cultivated and utilised various types of talent in an all-round manner, improved the development system for skilled talent, and opened up development channels for scientific and technological talent, establishing a team of nearly 100 senior technicians; the Group has deepened the integration of industry, academia, research, and application, with a cumulative total of 75 flexible talent introductions.

Strengthening talent recruitment

Continuously improve the talent introduction and cultivation mechanism, expand online and offline recruitment channels, and extensively attract various types of outstanding young talents with more flexible talent policies, a broader development platform, and more comprehensive talent services, with 6,000 outstanding university graduates recruited throughout the year. Simultaneously ensure the effective resettlement of veterans and promote the employment of broader groups such as migrant workers, and effectively demonstrate the responsibility and commitment of central state-owned enterprises.

Sound Talents Cultivation

Continuously improve the training and development system of the Group, formulate key training programmes, and implement capacity training for key personnel groups, so as to facilitate the high-quality development of the Company through talent cultivation.

Conduct targeted special training for management personnel.

• Organised and implemented a total of 7 sessions of training courses on the in-depth implementation of the spirit of the Central Eight-point Regulation to promote the high-quality development of the Company, with 593 participants.
• Organised and implemented 111 sessions of the joint study and training programme for Volume I of the “Selected Economic Works of Xi Jinping”, with a cumulative total of 6,173 participants.

Continuously carry out special training for outstanding young management talents.

• Organised and implemented 4 phases of training programmes for outstanding young management talents for the spring and autumn semesters, with 157 participants. Targeting high-level talents, implement joint schoolenterprise cultivation of engineering masters and doctors.
• Collaborated with 13 universities to complete the enrollment of 63 full-time engineering master’s and doctoral students for the year 2026.
• 93 candidates for in-service Doctor of Engineering were recommended.
• The total number of jointly trained master’s and doctoral engineering students reached 274 (including 94 inservice doctoral students).
• Organised 13 practise units to receive 30 full-time students to carry out in-enterprise practise training. Targeting professional and technical personnel, carry out capacity building by specialty.
• Conducted over 360 sessions of independent training projects for key capabilities, and issued 12 capability certification schemes including artificial intelligence and internationalisation.
• Organised and completed a total of 16 batches of professional competency certification examinations for the government and enterprise department, digitalization department, etc., with approximately over 160,000 persontimes passing.

Implement competency certification for key positions targeting front-line skilled personnel.

• By iterating competency certification standards, establishing a competency certification question bank, and organising certification examinations, the Company promotes learning through testing and continuously empowers grassroots front-line skilled talents.

Strengthening capacity building

Extensively carry out labour and skills competitions, and drive employees to enhance their skills and make contributions through on-the-job training and technical contests. A total of 52 Group-level labour and skills competitions were held throughout the year, covering 767,000 employee attendances and producing 334 China Unicom Technical Experts.

China Unicom adheres to a people-oriented approach and continuously improves its physical and mental health care system for employees. By enhancing health management, psychological care, and assistance mechanisms, and organising various cultural and sports activities, the Company creates a warm, harmonious, inclusive, and enterprising organisational atmosphere, effectively enhancing employees’ sense of belonging and happiness.

Protecting Employee Health

Effectively safeguard the rights and interests of employees, ensure the physical health and life safety of employees, and provide a solid guarantee for the high-quality development of the enterprise.

• Protecting the health, safety, and rights of employees, the Group has solidly promoted the development of healthy enterprises in multiple fields such as optimisation of healthy environments, cultivation of health culture, mental health of employees, and health of female employees, and was awarded 20 awards including healthy enterprise construction cases.
• Carry out critical illness insurance and caring mutual aid protection work for employees, and establish a “three-in-one” relief system comprising critical illness insurance, mutual aid funds, and supplementary medical insurance. Supervise the implementation of working hours, employee rest and vacation, and recuperation and rehabilitation systems in accordance with the law.
• Promote the construction of health cabins to provide employees with free health testing and consultation to understand their own health status, while carrying out health guidance to guide Unicom employees to improve their lifestyles and learn to “manage their own health”.
• Promoted 28 branches and subsidiaries to initiate the construction of trade union service stations, with a cumulative investment of over RMB4.9 million in construction funds, the establishment of 2,700 trade union service stations, and the provision of services to 1.5 million outdoor workers, effectively demonstrating care for the vast number of outdoor workers.

Caring for Employees’ Mental Health

Optimise and solidify psychological care services for employees, establish psychological counselling platforms and psychological crisis intervention hotlines, create psychological health month brands, conduct psychological health lectures, train psychological health specialists, and continuously enhance the psychological resilience of employees.

• Optimised the psychological counselling hotlines and crisis intervention hotlines, providing support for psychological risk counselling for a cumulative total of 225 times, and resolving psychological risks of employees in a timely manner.
• The sixth Mental Health Month campaign was launched, attracting a total of 1.14 million participants this year. A record 37,000 people took part in psychological assessments and 70,000 participated in the knowledge competition.
• The tenth EAP specialist training course was launched, with a cumulative total of nearly 700 EAP specialists trained. Conducted 324 mental health lecture tours, covering over 30,000 people.
• Promoted a new model of cross-industry labour union cooperation and co-construction, and collaborated with the SF Express Labour Union, with over 190,000 employees enjoying discounted courier services.

Fostering Humanistic Care

Continuously improve the employee care system and create a workplace environment that balances work efficiency and life balance by providing systematic and humanised support services, effectively enhancing employees’ sense of belonging, gain, and happiness.

Diversified Cultural and Sports Activities

Continuously organise diverse and distinctive cultural and sports activities to strive for an organisational atmosphere with a sense of identity and cohesion, so as to effectively enhance employees’ sense of belonging, happiness, and security.

Ensuring communication services for major events

With a high sense of responsibility and excellent capabilities, China Unicom has consistently applied the working attitude of “striving for perfection and ensuring absolute reliability” throughout its operations, going all out to perform communication service assurance tasks for important national meetings, major events, and home-field diplomacy, achieving zero network accidents, zero service complaints, and zero assurance errors.

• The Company improved its contingency planning framework by formulating and issuing documents such as the “China Unicom Guidelines for Communication Support of Important Activities” and the “China Unicom Emergency Plan for Communication Support (2025 Edition)”, adding three specialised contingency plans for broadband, lines, and power, and two special plans for typhoons and rain, snow and freezing weather, and 1,586 emergency drills were organized.
• Continuously promote the modernization of emergency communication support capabilities through the synergy of support mechanisms, the professionalisation of team building, the modernization of equipment and facilities, the systematisation of technological innovation, and the continuous strengthening of network resilience.
• Provided communication security services for major national events 114 times, provided important communication security services for “Cloud Diplomacy” involving central leadership 17 times, and provided communication security services for major national events such as the 2025 National People’s Congress and the Chinese People’s Political Consultative Conference (NPC & CPPCC), the Harbin Asian Winter Games, the 80th Anniversary of the Victory of the War of Resistance, the SCO Tianjin Summit, and the 15th National Games, receiving high recognition from superior units.

Rushing to the front line of emergency rescue and disaster relief

Promote the deep transformation of disaster prevention from “passive response” to “active defence”, and formulate and issue documents such as the “China Unicom Natural Disaster Emergency Communication Support Guidelines”, clarifying the key prevention points, response measures, response procedures, and detailed implementation rules for communication support work in different scenarios.

• Actively participated in the front line of emergency rescue and disaster relief efforts, including the magnitude 6.8 earthquake in Tingri, Shigatse, Tibet; extreme gale weather disasters in North China; rainstorms and floods in Beijing-Tianjin-Hebei; mudslides in Yuzhong, Gansu; and typhoons such as “Wutip”, “Kajiki”, “Ragasa”, and “Matmo”.
• Throughout the year, a cumulative total of 99,000 person-times of disaster relief personnel, 31,000 vehicle-times of emergency rescue vehicles, and 19,000 units/times of emergency equipment and power generators were deployed; a cumulative total of 38,000 base station-times were restored, and 13,000 sheath kilometres of optical cables were repaired, safeguarding the “lifeline” of communications in disaster areas, gaining high recognition from local governments and the public, and fully exerting the “ballast stone” role of central enterprises in the national emergency response system.

Governance structure for data security and customer privacy protection

China Unicom strictly complies with laws and regulations such as the Cybersecurity Law of the People’s Republic of China, the Data Security Law of the People’s Republic of China, the Personal Information Protection Law of the People’s Republic of China, and the Regulations on the Protection of the Security of Critical Information Infrastructure, to safeguard social public interests and the legitimate rights and interests of users. Formulated a series of rules and regulations, such as the “China Unicom Network and Information Security Management Measures”, the “China Unicom Data Security Management Measures”, and the “China Unicom Personal Information Protection Management Measures (Trial)”, to standardize the Company’s network security, data security, and privacy protection management systems. A cybersecurity leading group has been established with an office thereunder, thereby forming a network and information security management system with clear responsibilities and division of labor, and conducting performance monitoring and measurement of the performance of network and information security responsibilities.

Industry Analysis and Response Strategies for Data Security and Customer Privacy Protection

Regularly identify risks and opportunities existing in the data security and privacy protection system, and establish a normalised and all-dimensional risk and opportunity identification mechanism. Focus on identifying risks and opportunities in areas such as the data lifecycle management process, the degree of independent controllability of core technologies, and employees’ privacy protection awareness and operational standards, so as to grasp the challenges and opportunities brought by information security and privacy protection. The short term of the time horizon is 0-1 year, the medium term is 1-5 years, and the long term is over 5 years.

Data Security and Customer Privacy Protection Impact, Risk and Opportunity Management

Establish data security risk assessment control procedures, standardise the methods for data security risk assessment, effectively identify, analyse and assess data security risks, provide descriptions for the steps and processes of data security risk assessment, and enhance the level of data security management.

Data Security and Customer Privacy Protection Indicators and Targets

Adapt to new technologies, new dynamics, and new situations in the development of the cyberspace sector, enhance network management and governance capabilities through technological and management innovation, deepen cross-disciplinary synergy and cross-regional linkage, and improve the level of cybersecurity.

Strengthen fundamental management of data security

Build a solid security barrier for data security and customer privacy protection; guided by risk prevention and mitigation, driven by security compliance and value release, and based on the management system, technical capability system, and operation system, enhance data security compliance management, technical defense capabilities, and risk early warning capabilities; actively plan the development of an intelligent data security integration system, and continuously establish a benchmark for industry data security governance, with data security management capabilities reaching a leading level in China.

• Strengthen the full life-cycle management of important data and core data, optimise and improve risk assessment mechanisms, continue to perform well in the identification of core data, important data, and general data, and ensure that core data and important data are secure and controllable.
• Strengthen the timely discovery and effective handling of data security risks, construct a national integrated operation system, and establish a data security integrated operation platform covering 31 provinces nationwide plus 10 branches and subsidiaries.
• Taking the lead in establishing group-level data security risk monitoring capabilities, forming an intelligent discovery and effective response mechanism for data security incidents, and achieving global monitoring of data security risks with the three core capabilities of abnormal operation behaviour auditing, API risk monitoring, and data ransomware protection.

Strengthening key technological breakthroughs on data security

Strictly uphold the principles of customer privacy protection

Strengthen the management of personal information security, formulate institutional norms such as the “China Unicom Administrative Measures for the Protection of Personal Information (Trial)”, protect the rights and interests of personal information, regulate personal information processing activities, and promote the rational utilization of personal information.

• Publicly disclose the “China Unicom User Privacy Policy”, covering various stages such as information collection, use, disclosure, and destruction, to safeguard user information security and the right to know. Strictly comply with relevant national regulations to perform user information security protection work, and utilise necessary security technologies and supporting management systems to prevent user information from being leaked, damaged, or lost.
• Carry out special inspection work on personal information protection for the Company’s internal mobile internet applications (App), and establish a long-term regulatory mechanism for App personal information protection to ensure effective protection and lawful utilisation of user privacy data throughout its entire life cycle.
• Conduct specialised training, enhance employees’ awareness and skills in protecting users’ personal information, and continuously reinforce employees’ professional competence in personal information protection to ensure the effective safeguarding of users’ personal information.

Forging cybersecurity capabilities

China Unicom deeply integrates emerging technologies such as AI, continuously promotes the construction of fundamental security capabilities in fields including cloud, network, edge, terminal, and data, and takes AI technology as the core engine and digital intelligence innovation as the key starting point to accelerate the deep integration of AI and network security, thereby fortifying the security defence line for national critical information infrastructure.

• Steadily promote the security protection of critical information infrastructure, establish a long-term mechanism for critical information infrastructure security protection, strengthen the management of identification and determination of critical information infrastructure, improve the response mechanism for critical information infrastructure, and ensure the safe and stable operation of critical information infrastructure.
• Established a standardised cybersecurity foundation database, deepened intelligent cybersecurity operation capabilities and security support capabilities, and successfully completed security work for various major activities.
• Building an endogenous security system for artificial intelligence, publishing the “Artificial Intelligence Security Governance White Paper (2025)”, leading multiple international standards and research projects, and forming industry-leading artificial intelligence content security evaluation datasets and capabilities.

Rectify the disorder of harmful information

Continuously rectify the chaos of harmful online information, efficiently intercept harassing information, earnestly maintain a clean cyberspace, protect the legitimate rights and interests of users, and safeguard communication security and user experience.

Strictly prevent telecommunications and network fraud

Strictly complying with the Anti-Telecom and Online Fraud Law of the People’s Republic of China, and in response to the continuous escalation in the evolution speed and degree of confrontation of telecom and online fraud methods, China Unicom has evolved towards a new “Digital-Intelligent Anti-Fraud” model, exploring and deploying new AI anti-fraud paths, and promoting the continuous achievement of new results in the work of combating and governing telecom and online fraud crimes, effectively safeguarding the property safety and legitimate rights and interests of the masses.

• Assisted public security authorities in busting over 35,000 criminal dens, representing a cumulative year-on-year increase of 116.6%.
• AI-empowered anti-fraud efforts. Relying on China Unicom’s AI Infra (new intelligent computing infrastructure) to construct multiple intelligent computing clusters and develop multiple large vertical models for anti-fraud, covering all business scenarios including monitoring and disposal, early warning and protection, police-telecom synergy, verification and relief, and management and operation. Through the AI outbound call verification large model, which assists in outbound evidence collection and dissuasion work, more than 200,000 potential victims have been automatically called and dissuaded each month since 2025, resolutely protecting the safety of the people’s property.
• Conduct anti-fraud education for the general public. Launched a collection of anti-fraud publicity and education works with diverse types, comprehensive nodes, segmented audiences, and balanced internal and external considerations; the anti-fraud public welfare video “Inception” was selected as an outstanding short video in the 3rd Anti-Fraud Short Video Competition by the Ministry of Public Security.

China Unicom has deeply advanced the fight against corruption, improved and perfected the modern enterprise system, enhanced the risk control and compliance management systems, adhered to the fundamental value of integrity in operations, and established a multi-dimensional support system for sustainable development.

China Unicom has profoundly grasped the dialectical unity between “punishment, management, and prevention” and has coordinated the integration and deep fusion of rectifying conduct, enforcing discipline, and anti-corruption with reform and development, system improvement, and governance promotion. The Company continued to refine its anti-corruption systems and mechanisms to steadily consolidate and develop a clean and upright political ecosystem. During the reporting period, the Company complied with the relevant laws and regulations relating to the prevention of bribery, extortion, fraud and money laundering.

Enhancing the overall anti-corruption synergy

Further improved the communication and consultation mechanism between the headquarters of China Unicom and the discipline inspection and supervision group of the Central Commission for Discipline Inspection of the CPC (CCDI) and the National Commission of Supervision of the PRC (NCS) residented in China Unicom, as well as the working mechanism of the anti-corruption coordination group, to build a work framework where each party assumes its own responsibilities with unified coordination, and to promote more synergistic and efficient anti-corruption collaboration and cooperation. During the year, 13 corruption cases were handled, and 8 persons were dismissed and disciplined due to corruption.

Strengthening petition and whistleblowing work

• Continuously improved the level of standardisation, legalisation, and regularisation of petition and whistleblowing work, refined the classification of petition and whistleblowing, standardised the procedures for accepting and handling overseas petitions and whistleblowing, organised and conducted special inspections on the handling of petitions and whistleblowing, further unblocked channels for reporting and accusation, and ensure that public supervision effectively plays its role.
• Implemented rules and regulations such as the “Working Rules for Resident Body of Discipline Inspection and Supervision Agencies”, supervised discipline inspection and supervision personnel to maintain strict confidentiality regarding reported matters, handling status, and information related to whistleblowers, controlled the scope of knowledge and timing of review and investigation matters, and protected the safety of informants, whistleblowers, and their close relatives.

Deepening case-based reform and governance

• Issued the “Opinions on Enhancing the Effectiveness of Case-based Reform and Governance and Integrally Advancing the Improvement of Conduct, Discipline, and Anti-Corruption”, strengthening the full-cycle closed-loop management of individual case analysis, rectification of cases in professional fields, supervision and implementation, and assessment and evaluation. It achieved a transformation from “point-based” rectification by the units where cases occurred to “area-based” rectification in relevant professional fields, further combining the resolution of prominent problems with enhancement of governance capabilities, and continuously increasing the comprehensive effectiveness of promoting case-based reform and governance.

Regularising discipline education

• Established the “Exposure Platform” column on the China Unicom Discipline Inspection and Supervision website, and established a regularised mechanism for the public reporting and exposure of disciplinary cases using real names, to further leverage the role of local cases and local matters in educating and alerting local personnel.
• Widely solicited original integrity education short-videos and organised exhibitions and broadcasts through online + offline methods to enhance the pertinence and appeal of education, guiding the broad range of management personnel and employees to continuously strengthen their awareness of integrity and resistance to corruption.

China Unicom anchors its internal control objectives on “strengthening internal control, preventing risks, and promoting compliance”, continuously advances the construction of its internal control system, improves corporate governance, and persists in the integrated promotion of institutional improvement, process optimisation, and supervisory synergy. It continuously enhances internal control management mechanisms and improves the level of risk prevention and control and compliance management, building a solid guarantee for high-quality and sustainable development.

Agile optimisation of the rules and regulations system

• Further optimize the functions of the institutional management system and conduct regular institutional evaluations; in 2025, branches and subsidiaries at all levels across the Group cumulatively formulated or revised more than 5,400 rules and regulations.
• Regularly organize the implementation of updates and optimizations of internal control specifications, and timely update and optimize the basis of systems, risk descriptions, control measures and other contents.

China Unicom has strengthened centralised and unified management and control, deepened risk prevention and control mechanisms characterised by business penetration, responsibility penetration, and supervision penetration, and promoted the implementation and effectiveness of major risk prevention and control measures, firmly upholding the bottom line of preventing the occurrence of major risks, and safeguarding the high-quality development of the Company with high-level security. On the basis of the issued “China Unicom Risk Management Measures” and relevant professional line risk management systems, the Company has formulated detailed rules for professional line litigation risk control and management norms such as customer data security and employee account security. In 2025, the Company had no significant operational risk incidents.

China Unicom has deeply implemented Xi Jinping Thought on the Rule of Law, fully executed the State-owned Assets Supervision and Administration Commission of the State Council’s deployment for the construction of central enterprises under the rule of law, and anchored the goal of building a world-class enterprise under the rule of law. It has improved the five systems for governing the enterprise according to law and enhanced the five capabilities for compliance assurance. China Unicom’s law-based governance has reached a new level, providing a strong guarantee for high-quality development.

China Unicom has firmly established the principle of operating with integrity and strictly complies with requirements such as the Advertising Law and the Anti-Unfair Competition Law. By implementing measures including improving the institutional system, strengthening risk prevention and control, deepening supervision and inspection, reinforcing professional supervision, standardizing tariff management, and implementing anti-fraud controls, the Company earnestly protects the legitimate rights and interests of consumers and maintains the order of fair competition. During the reporting period, no incidents of unfair competition leading to litigation or material administrative penalties occurred.

• Improve the system of rules and regulations to consolidate the foundation of honest operation. Continuously improving management systems and business processes, the Company revised and issued the “China Unicom Mobile Resale Business Management Specifications” and the “China Unicom Social Channel Management Measures”, and comprehensively revised the marketing and network and information security volumes of the “China Unicom Professional Line Compliance Manual”, clarifying key control measures for compliant operations.
• Regulate the management of tariff schemes and protect users’ right to be informed of their consumption. Establish a dedicated tariff disclosure section on the online service hall and APP to centrally disclose all tariff plans currently on sale for public users, ensuring information is open and transparent; tariff plans that have not been filed and disclosed shall not be launched for sale. At the same time, the Group proactively reviewed and optimized its tariff schemes, streamlined the content of tariff schemes, and enhanced users’ consumption perception.
• To implement national requirements regarding real-name management and control and anti-fraud, the Company has continuously strengthened the “red and yellow card” network access management and control mechanism to prevent risks such as overseas fraud and noncompliant registration of internet accounts, and constructed a normalized audit and monitoring system. Currently, the headquarters has established 24 real-name fraud-related risk audit models and issued a cumulative total of 2.39 million suspected risk users, building a solid anti-fraud protection barrier through technological means.
• Strengthen compliance risk identification and disposal. Organize and implement anti-monopoly risk inspections, and in conjunction with feedback on issues from inspections and audits, carry out compliance risk inspections targeting key areas such as broadband business, campus markets, business outlets, and social channels. Give full play to the vertical supervisory role of professional lines, and strictly adhere to the compliance bottom line of marketing activities and customer services.

China Unicom has deeply implemented the strategy of strengthening the country through quality, fulfilled the requirements of the State-owned Assets Supervision and Administration Commission of the State Council regarding the quality improvement work of central enterprises, continuously strengthened the “baseline, standard line, and high line” service requirements, and constructed a closed-loop service quality management system centered on customer experience. In 2025, no material public opinion incidents, such as media exposure arising from the Company’s products or services, occurred.

China Unicom prioritises the protection of people’s lives and safety in its development, firmly establishes the concept of safe development, comprehensively implements the primary responsibility for production safety, and earnestly safeguards the safety of life and property of its employees and the general public.

• Continuously improve the production safety system, strictly implement fundamental systems such as the “Measures for the Supervision and Administration of Production Safety” and the “Detailed Rules for the Implementation of Production Safety Assessment”, and promote the establishment of supporting systems and implementation rules by units at all levels to consolidate the foundation of production safety management.
• Thoroughly carry out the investigation and rectification of risks and hidden dangers, continuously promote the three-year action plan for tackling the root causes of production safety, solidly implement the “Thunder Action” and the “Investigation and Rectification Action for Major Fire Risks and Hidden Dangers in High-rise Buildings”, and conduct risk and hidden danger investigations involving all personnel and covering all fields. Each unit identified 109,500 items of potential hazards, of which 105,900 items have been rectified, representing a rectification rate of 97%.
• Implement safety production training for all employees, and promote post certification and professional safety production training in an orderly manner.
• Each unit utilised occasions such as the Work Safety Month and Fire Safety Publicity Month to continuously organise and conduct publicity and educational learning through various forms, including special seminars, thematic presentations, coaching reports, and video screenings. The entire Company organised a total of over 3,800 training and presentation activities with more than 120,000 participants, and the broadcast volume of work safety warning education videos reached over 170,000 views, covering more than 266,000 people.
• For the full year of 2025, no major or above production safety accidents occurred, and the production safety situation of the entire system remained stable and continued to improve.

Guided by General Secretary Xi Jinping’s important expositions on “Going Global” and the “Belt and Road Initiative”, China Unicom continuously expands the scope of high-level opening-up, and deepens cooperation with and services for countries along the “Belt and Road”, providing strong support for the high-quality joint construction of the “Belt and Road”.

China Unicom continues to facilitate the construction of network infrastructure in regions along the “Belt and Road”, deepening the interconnection of network facilities along the route, and providing reliable support for promoting regional digital collaborative development.

China Unicom actively provides integrated information solutions such as cloud computing, data centres, ICT, and Internet of Things (IoT) to customers in regions along the “Belt and Road”, providing solid support for the digital transformation of the economy and society in the regions along the route.

China Unicom upholds the development philosophy of openness and synergy, deepens global cooperation with a more open posture, is committed to providing excellent services to global customers, actively joins hands with partners to co-build a healthy international market ecosystem, and continuously explores new paths of cooperation characterised by mutual benefit, win-win results, and sustainable development.

China Unicom has focused on the service perception and problem resolution of global carriers, business enterprises, and public customers. It continues to execute “small yet beautiful” projects well, and is committed to providing more agile, more reliable, and more customer-oriented 7×24-hour uninterrupted global services, assisting Chinese enterprises in going global, continuously creating long-term value for domestic and international customers, and empowering win-win cooperation.

China Unicom adheres to driving development through open cooperation, continuously deepening strategic synergy with global ecosystem partners, and jointly exploring and constructing a new sustainable cooperation model for mutual benefit, win-win results, and value co-creation in the international market.

• Construct a core ecosystem of partners within the industry chain. Continuously promoted the UP Programme Global Partner Initiative, collaborating with global operators and ICT partners to facilitate cooperation in network resources, R&D technology, and digital intelligence applications; successfully held the Shanghai International Partner Conference and released the U PLUS SMART product system, with over 400 partners from more than 70 countries participating.
• Deepening international exchanges and cooperation. Participated in the China-SCO Digital Technology Cooperation Forum (Xinjiang), where the “China-Shanghai Cooperation Organization Digital International Express” and others were included in the Digital Technology Toolkit; supported the BRICS Summit in Brazil and released the white papers “Exploration of Embodied Intelligence” and “Regulation and Governance of Humanoid Robots”; participated in international cooperation activities such as the 10th Belt and Road Summit in Hong Kong, China and the BRICS New Industrial Revolution Exhibition in Xiamen, and served platforms including the Forum on China-Africa Cooperation, APEC, and the ASEAN-GCC.

China Unicom has always adhered to operation in accordance with laws and regulations overseas, strictly abided by the laws and regulations of host countries, respected and adapted to local market rules, commercial practises and cultural traditions, actively integrated into local communities, and committed to achieving localised and sustainable integrated development. Relying on its international subsidiaries, China Unicom continuously deepens the construction of the overseas compliance management system, and in combination with the actual situation of overseas operations, effectively ensures global compliant operations.

China Unicom fully complies with and conducts in-depth research on the laws and regulations of the jurisdictions where it operates overseas, continuously improves its compliance management system, systematically enhances its risk identification and response capabilities, regards compliance as the fundamental principle of its global operations, and conducts business activities with integrity.

Continuously deepen localised operations, actively promote the deep integration of business with local communities, and commit to achieving synergistic development and value sharing with the regions where it operates overseas, to jointly build an inclusive and resilient sustainable future.

• Actively recruit and cultivate local employees, with the proportion of localised employees in overseas institutions reaching 97.08%, driving local employment.
• Simultaneously promote the localization of remuneration and benefits, forming 36 sets of remuneration frameworks covering 44 countries and regions, with remuneration and benefit levels stabilised within the 60% to 75% range of the local market median, and achieving 100% coverage of social insurance and labour compliance.
• Strengthen training and development support, and optimize the competency structure of local employees by leveraging online training platforms and global job mobility mechanisms.

China Unicom has always taken deep integration into local markets, serving community development, and enhancing people’s well-being as its core responsibilities, and has actively contributed to the long-term prosperity of its operating locations and the improvement of people’s well-being through sustainable business practises and social welfare.

China Unicom actively carries out multicultural exchange projects overseas to promote dialogue, understanding, and cooperation among different cultures, contributing Unicom’s strength to strengthening understanding and friendship between China and foreign countries and building consensus on development.

China Unicom is rooted in the local communities where its overseas operations are located, systematically carrying out diversified and sustained social welfare projects, effectively integrating corporate care and social responsibility into local livelihoods, and actively conveying the friendship and warmth of Chinese enterprises.

• Organised over 20 public welfare activities in Hong Kong centering on themes such as “Community Care, National Education, Youth Development, and Fraud Prevention”.
• The size of China Unicom Global Volunteer Team increased by 56%, with the total number of volunteers reaching 342, equivalent to “1 volunteer for every two colleagues”. Over 700 volunteer service person-times were dispatched throughout the year, with total hours reaching 2,300 hours, ranking among the top of central state-owned enterprises of similar size stationed in Hong Kong.
• The Company has repeatedly received named commendations from its superior unit, the Hong Kong Chinese Enterprises Association, and was awarded a certificate of appreciation signed by the Chief Secretary for Administration of the HKSAR Government, Mr. Chan Kwok-ki, while also receiving the Silver Award for Outstanding Volunteer Team from the Hong Kong Chinese Enterprises Association.