I. Financial Overview1
Revenue
In the first half of 2011, total revenue would reach
RMB101.385 billion or increase by 22.9% as compared
to the same period of last year. Out of which, service
revenue would reach RMB90.350 billion or increase by
13.0% as compared to the same period of last year.
Revenue from the mobile business was RMB60.000
billion, of which, service revenue from the mobile
business was RMB48.998 billion, up by 25.3% from
the same period of last year. Value-added service
revenue from the mobile business was RMB17.310
billion and as a percentage of service revenue from the
mobile business, there was an increase from 31.3% in
first half of 2010 to 35.3% in first half of 2011. Service
revenue from GSM business was RMB35.818 billion,
up by 1.9% from the same period of last year. Service
revenue from 3G business was RMB13.180 billion. As
a percentage of service revenue from the mobile
business, there was an increase from 10.1% in first half
of 2010 to 26.9% in first half of 2011.
Revenue from the fixed-line business would reach
RMB40.936 billion, of which, service revenue from the
fixed-lined business would reach RMB40.903 billion, up
by 2.5% from the same period of last year. Non-voice
revenue from the fixed-line business was RMB25.553
billion and as a percentage of service revenue from the
fixed-line business, there was an increase from 54.0%
in first half of 2010 to 62.5% in first half of 2011. Out of
non-voice revenue from the fixed-line business, service
revenue from broadband business was RMB17.172
billion, up by 18.7% from the same period of last year.
As a percentage of service revenue from the fixed-line
business, there was an increase from 36.3% in first half
of 2010 to 42.0% in first half of 2011. Service revenue
from the local telephone business would reach
RMB17.663 billion, down by 15.0% compared with the
same period of last year.
Costs and Expenses
In the first half of 2011, total costs and expenses2, were
RMB97.891 billion, up by 24.2% from the same period
of last year.
Due to the expansion of Company's network capacity
and increase of network assets, as well as the increase
in utilities charges and rental expenses, the Company
incurred depreciation and amortisation charge of
RMB28.351 billion in the first half of 2011, increased by
RMB1.710 billion or 6.4% from the same period of last
year. Networks, operations and support expenses were
RMB14.034 billion, increased by RMB1.275 billion or
10.0% from the same period of last year.
The Company continued the market promotion of its
key businesses such as 3G and broadband service.
Selling and marketing expenses were RMB13.596 billion
in first half of 2011, increased by RMB2.256 billion or
19.9% from the same period of last year. Cost of
telecommunications products sold was RMB14.293
billion. Loss on the sale of telecommunications products
was RMB3.258 billion, of which, loss on sale of 3G
handsets (“3G handset subsidy cost”) was RMB3.057
billion, increased by RMB2.566 billion from the same
period of last year.
Earnings
In the first half of 2011, profit before income tax would
be RMB3.494 billion, profit for the period would be
RMB2.637 billion, down by 5.5% from the same period
of last year. Basic earnings per share1 was RMB0.113.
EBITDA3 would be RMB32.017 billion, up by 4.2% as
compared to the same period of last year. EBITDA
margin (EBITDA as a percentage of the total revenue)
would be 31.6%.
Operating Cash Flows and Capital Expenditures
In the first half of 2011, cash flows from operating
activities were RMB34.352 billion, up by 10.5% from
the same period of last year, capital expenditures totaled
RMB25.968 billion. Free cash flows (representing net
cash flows from operating activities minus capital
expenditures) were RMB8.384 billion.
Balance Sheet
Liabilities-to-assets ratio changed from 53.4% as at 31
December 2010 to 53.0% as at 30 June 2011. Debtto-capitalisation ratio changed from 32.0% as at 31
December 2010 to 31.7% as at 30 June 2011.
II. Business Overview
Mobile Business
3G Business
In the first half of 2011, the Company continued its unified
3G strategy, further optimized 3G tariff plans, improved
prepaid products and services, and launched HSPA+wireless data card. The Company adjusted its subsidy
policy toward key 3G handsets, further lowered the
thresholds for 3G handset subsidy, launched thousand-RMB wide-screen smartphones, and accelerated the
introduction of mid-and-low-end smartphones into the
market. The Company enhanced application
development and data volume management, carried out
promotional activities on key 3G data services, pushed
forward the growth of key products such as mobile
music, mobile TV, mobile Internet and mobile mailbox,
and proactively promoted innovative services such as
mobile microblog, mobile reading and online application
store. In the first half of 2011, the number of 3G
subscribers increased by 9.885 million to 23.945 million,
of which the number of wireless data card subscribers
amounted to 2.565 million; the total 3G voice usage
amounted to 66.22 billion minutes, the average data
usage per subscriber per month was 265.6M, and the
average revenue per user (“ARPU”) per month was
RMB117.5. The numbers of mobile TV subscribers,
mobile reading subscribers and mobile mailbox
subscribers were 8.511 million, 7.925 million and 17.528
million, respectively.
GSM Business
In the first half of 2011, the Company continued to
transform its GSM business model and achieved the
steady growth in its GSM business by taking a series of
measures including, pushing forward fixed and mobile
bundling, consolidating GSM tariff plans, introducing
voice volume products and bundling products,
promoting key services such as mobile Internet and
“Cool Ringtone”, upgrading the PHS subscribers to
GSM, and gradually and steadily migrating the mid-andhigh-end GSM subscribers to 3G. In the first half of 2011,
the number of GSM subscribers increased by 4.299
million to 157.665 million; the total GSM voice usage
amounted to 242.48 billion minutes, up 5.5% from the
same period of last year; monthly ARPU was RMB38.3,
down 3.8% from the same period of last year; the
number of mobile Internet subscribers increased by
6.358 million to 62.170 million, representing a
penetration rate of 39.4%; the number of “Cool Ringtone” subscribers amounted to 63.378 million,
representing a penetration rate of 40.2%.
Fixed-line Business
In the first half of 2011, the Company continued to
upgrade its broadband network and transmission speed,
and improved the coverage and access capabilities of
the broadband network. By introducing high-speedbased
value-added products and promoting experiential
marketing on high-speed broadband services, the
Company increased the proportion of high-speed
bandwidth subscribers. The Company also promoted
more convenient broadband customer services as well
as sales practices at communities. Those measures
resulted in a rapid growth of the broadband business
and an improved revenue mix of the overall fixed-line
business. Leveraging on its full-service advantage, the
Company vigorously promoted its fully bundled product
“WO Family”, which facilitated the stable development
of the fixed-line business and the retention of its local
fixed-line subscribers. In the first half of 2011, the number
of broadband subscribers increased by 5.098 million to
52.322 million. Subscribers with 4M-and-above
bandwidth accounted for 35.0% of all broadband
subscribers, up 10.2 percentage points from the same
period of last year; the number of broadband content
and application subscribers reached 19.396 million,
accounting for 37.1% of all broadband subscribers.
Monthly ARPU of broadband subscribers was RMB57.6,
down 1.5% from the same period of last year; the
number of “WO Family” subscribers increased by 3.309
million to 3.697 million, which helped bring in 1.409
million broadband and 1.004 million local fixed-line new
subscribers.
In the first half of 2011, the number of local access
subscribers declined by 1.177 million to 95.458 million,
of which the number of PHS subscribers declined by
2.951 million to 10.472 million. Monthly ARPU of local
access subscribers was RMB26.4, down 10.8% from
the same period of last year.
Sales and Marketing
Branding Strategy
In the first half of 2011, the Company further developed
its full-service branding practices and enriched the
content of “WO” brand. In addition to the continuous
promotion of “WO 3G”, the Company also strengthened
the promotion of “WO Family” and “WO Business”, and
steadily implemented the offerings of “WO Customer
Care”. Through the increased use of the new media such
as Internet as well as the enhanced cooperation with
various media, the Company promoted its innovative
products and services to targeted markets, and
highlighted the overall strength of the “WO” brand in
terms of 3G handsets, network, applications and
customer care.
Sales and Marketing Strategy
In the first half of 2011, the Company successfully
accelerated 3G business growth through a combination
of improved 3G tariff plans and products, proactive
handset subsidy programs, win-win cooperation with
third-party channels and more diversified smartphone
offerings. The Company also promoted the upgrade of
its existing 2G users to 3G services in a proactive and
steady way. Leveraging on the convergence trend, the
Company launched broadband-based multimedia
application trials for families, and promoted bundled
service plans to families (under the brand of “WO Family”)
and SMEs (under the brand of “WO Business”) to further
facilitate the development of its integrated business
model.
In the first half of 2011, the Company continued to
deepen cooperation with mobile handset vendors and
enriched the offerings of “WO 3G” terminals. The
Company further optimized handset subsidy programs,
and proactively promoted 3G service contracts that
encourage users to purchase handsets themselves and
enjoy discounts through fee deposits. Those measures
led to a continuous increase in the percentage of 3G
contracted subscribers and an improvement in 3G
subscriber growth quality.
In the first half of 2011, with opportunities arising from
the surging demand for informanization by governments
and enterprises, the Company launched a series of
exhibition activities to promote industry applications on
key sectors such as automotive, aviation, insurance,
securities etc. The Company has developed more than
3 million users by offering a series of industry applications
such as mobile OA, government enforcement,
automotive information services, monitoring and
surveillance, stock trading and proprietary internet
access. Industry applications have become an important
driving force for the development of the Company's
mobile business for corporate accounts.
Distribution Channels
In the first half of 2011, the Company continued to
improve its distribution system for its various telecom
services and enhanced the sales capabilities of its
various channels. To strengthen its self-owned channels,
the Company launched performance evaluations on selfowned
sales outlets and promoted experiential
marketing practices at such locations. The Company
accelerated its expansion into national and regional
electronic chain stores and has made continuous and
substantial progresses. In the first half of 2011, the
Company entered into strategic and comprehensive
cooperation agreements with several national chain store
firms, such as Guomei, FunTalk, HiSap, as well as 80
regional chain store firms. The percentage of 3G
subscribers acquired from third-party channels reached
51%. By further increasing promotional efforts, improving
and optimizing the system functions and standardizing
the operation processes of e-channels, the Company
achieved rapid growth in its e-channels. In the first half
of 2011, the revenue generated from the e-channels reached RMB10.1 billion, up 113% from the same period
of last year; and the number of e-channel customers
exceeded 83 million, up 129% compared with the same
period of last year.
Customer Care
In the first half of 2011, the Company expanded the
subscriber-centered customer care system and pushed
forward the implementation of the continuous
improvement plans to further facilitate the Company's
overall development. The Company optimized the
measures and system to monitor customer care quality
and enhanced the integration of call centers with sales
and marketing efforts, so as to continuously raise the
capability and quality of customer hotline services. The
Company improved the segmentation of customer care
system and strengthened customer care for high-end
subscribers. The Company also accelerated the
construction of the IT infrastructure for customer care
to provide better support to the sales and marketing
activities.
Note 1: Except for basic earnings per share figure, all revenue and
profit figures mentioned above excluded deferred fixedline
upfront connection fees of RMB15 million for the first
half of 2011 and RMB130 million for the first half of 2010.
Note 2: Including interconnection charges, depreciation and
amortisation, networks, operations and support expenses,
employee benefit expenses, other operating expenses,
finance costs, interest income and other income-net.
Note 3: EBITDA represents profit for the period before finance
costs, interest income, other income-net, income tax,
depreciation and amortisation. As the telecommunications
business is a capital intensive industry, capital expenditures
and finance costs may have a significant impact on the
net profit of the companies with similar operating results.
Therefore, the Company believes that EBITDA may be
helpful in analysing the operating results of a
telecommunications service operator like our Group.
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